Frequently asked

Before you
request a sample.

Where is Chaora matcha from?+

Our matcha is made from tencha grown and processed in China. We state the origin clearly and select each grade for taste, colour, texture and commercial performance.

Can I request samples before ordering?+

Yes. Tell us your intended serve, expected volume and target price. We will recommend the most relevant grade and sample route.

What pack sizes are available?+

Our core trade range is designed around 250g, 500g and 1kg formats, with selected smaller formats where appropriate. Availability is confirmed with each quotation.

Do you offer recipe support?+

Yes. We can provide a starting recipe for hot and iced matcha lattes, then help you adjust dosage and preparation for your equipment and menu.

Is Chaora organic certified?+

We do not make an organic claim unless a specific product and supply chain is certified. Product specifications and available documentation are supplied during the trade enquiry process.